Troubleshooting AP Connectivity
In cases where you get reports from multiple users who are all having problems in the same general area, you might need to focus your efforts on an AP. The problem could be as simple as a defective radio, where no clients are receiving a signal. In that case, you might have to go onsite to confirm that the transmitter is not working correctly.
Otherwise, the split-MAC architecture creates several different points where you can troubleshoot. Recall the Cisco Unified Wireless Network (CUWN) structure illustrated in Figure 20-16. To successfully operate the lightweight AP and provide a working BSS, the following two things must work correctly:
The LAP must have connectivity to its access layer switch.
The LAP must ...
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