Contents
IntroductionWhy You Need This Book
Chapter 1Opening Moves: Making Initial Encounters Work
Chapter 2Business Dress 101: Handling Attire Problems in the Workplace
Chapter 3Correspondence: Putting It Down in Black and White
Chapter 4Sound Advice: Making the Right Phone Impression
Chapter 5Cubicle Protocol and Time Management: Functioning Well in the Office
Chapter 6Meetings: Getting It All Together
Chapter 7VIPs: Dealing With Key Decision-Makers
Chapter 8Unfamiliar Settings: Handling Social Situations
Chapter 9Off the Beaten Path: Coping With Challenges
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