“A handful of action is worth more than a bushel of theory.”
In this section, we’ll take a look at some etiquette problems from the “front lines”—real, live readers of my weekly newspaper column who took the time to contact me about their own real, live etiquette problems at work. The answers to these questions will offer you insight into dealing with some of the more interesting variations on day-to-day business etiquette.
And, by the way, as I mentioned in the Introduction, if you have an etiquette question you’d like me to address, feel free to contact me! I realize that the advice offered in this book can’t supply detailed responses to every possible business etiquette challenge you may face on the job. ...