A Real Example
The following is an example of zero gravity thinking in action. Leslie and I were involved in helping a team during a user story writing session. Although we were not specifically identified as ZGTers, we were participating to help a team create better user stories—and we simply brought zero gravity thinking to the task.
In this example, the following user story had been written by the team:
“As a customer, I want to use the IBM cache instead of the default, open-source cache so that I have improved performance.”10
10. You’ve probably noted the use of ambiguous terminology in this story—what is meant by “improved performance?” This is something the team should not have let happen to begin with. However, a good ZGTer should pick ...
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