Chapter 4
1. See David P. Hamilton and Steve Glain, “Koreans Move to Grab Memory Chip Market from the Japanese,” Wall Street Journal (March 14, 1995): A-1, A-8.
2. Hamilton and Glain, “Koreans Move to Grab Memory Chip Market from the Japanese.”
3. Hamilton and Glain, “Koreans Move to Grab Memory Chip Market from the Japanese.”
4. For a discussion of the pros and cons of organizing product innovation within the firm as opposed to outsourcing it, see Henry W. Chesbrough and David J. Teece, “When Is Virtual Virtuous? Organizing for Innovation,” Harvard Business Review (January-February 1996): 65–74.
5. See Donald J. Wheeler, Understanding Variation: The Key to Managing Chaos (Knoxville, Tenn.: SPC Press, 1993).
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