Organizational Levels of Coaching

Although the five levels are arrayed along an axis from simpler to more complex and from a focus on the individual to a focus on the whole organization, our evidence that any given organization will work through the different levels in the order they are presented (see Figure 15.2) is anecdotal. Each level makes certain demands on the organization, so a client will always be balancing resource needs with the organizational advancement goals. It is helpful to understand the particular pattern of a given level (Table 15.1), because this can help those responsible for managing coaching make wise choices about realistic targets and appropriate allocation of resources. Such information can also guide an external professional ...

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