Chapter 1. The No-Boss Boss

One of the most frustrating kinds of bad bosses is the boss who really isn’t there: the “no-boss boss.” This is the opposite of the overly aggressive, controlling, or micromanaging boss. It’s the boss who manages by not managing; the leader who leads by not leading. This boss often does not make decisions and lets things ride until someone else has to make the decision. He’s a boss who often does not know what is going on and depends on subordinates to know. In short, this boss may have the title, but in fact has left the ship rudderless or without a captain. As a result, management and leadership by default fall onto the employees. But this is not the same as a self-managed team, where team members have a clear idea ...

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