Contents
Foreword by Howard M. Guttman
1. Leadership is a Responsibility, Not a Badge of Honour
2. Character Counts, Not Charisma
4. Build Bridges, Not Barriers
5. Fight for Pretty Things, Not Petty Things
6. Strive for Excellence, Not Perfection
7. Failure is only a Comma, Not a Full Stop
8. Never Say ‘No’ Too Soon and ‘Yes’ Too Late
9. Praise Publicly and Punish Privately
10. Spread the Fame in Success and Take the Blame in Failure
11. Listen to All and Take Your Call
13. Deal With People Differently
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