11. CICS problem diagnosis

This chapter describes problem diagnosis for CICS. CICS, CICSPlex/SM, DB2, IMS, Language Environment, and MQ are just some of the products can be analyzed using IPCS.

We provide you with some diagnostic processes that can assist you with problem determination for particular products; you can then use this information as a starting point to apply the techniques in your particular environment.

This chapter describes:

  • CICS messages

  • CICS abend codes

  • Analyzing CICS SVC dumps

  • CICS VERBEXIT options

  • CICS internal trace

  • CICS trace control facility

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