Whether you think you can or you think you can’t, you’re right.
A book on leading change would not be complete without a chapter on resistance. Change agents meet resistance every day. I like to call it the “yeah, buts.” We all run into this. We express a good idea, provide our analysis, offer a solution, share our rationale, and propose a plan. And we are met with a host of reasons why the idea won’t work: “This isn’t a good time. We can’t afford it. We don’t have the skill or the capability or the capacity. We’re already doing it. We’re working on it. Other stakeholders won’t buy into it. We have too many other priorities.” The list goes on and on.
Zentrepreneurs expect resistance. The difference is in how we handle ...