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Zentrepreneur: Get Out of the Way and Lead, Create a Culture of Innovation and Fearlessness by John J. Murphy

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5How?

Any intelligent fool can make things bigger and more complex…. It takes a touch of genius—and a lot of courage to move in the opposite direction.

—Albert Einstein

In 2012, a client of mine in Canada identified an opportunity. What if we did a kaizen event to improve the preventive maintenance (PM) program? What if we applied Lean Six Sigma tools and techniques to this critical element of the business? The reasoning was compelling. The current program was not efficient or effective. It took too long, disrupted operations, caused unplanned delays, and was not user-friendly. Millions of dollars in equipment and parts, as well as products, service, and customers, were at risk. Skilled maintenance mechanics were spending countless hours searching ...

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