Things which matter most must never be at the mercy of things which matter least.
—Johann Wolfgang Von Goethe
In 2012, I offered an idea to a major client of mine. I suggested they use a proven process called baseline analysis to assess the overall health and stability of the organization. This process is like going to a capable and competent team of doctors for a thorough examination of your critical operating systems. The baseline analysis process accomplishes several things:
• It grounds the leadership team in reality using brutal facts and data.
• It determines major root causes and leverage points to systems problems.
• It identifies and charters five to six high-priority, strategic projects.
• It establishes a baseline for measurement ...