Zabbix Network Monitoring - Second Edition

Chapter 15. High-Level Business Service Monitoring

Monitoring IT systems usually involves poking at lots of small details—CPU, disk, memory statistics, process states, and a myriad other parameters. All of these are very important, and every detail should be available to technical people. But in the end, the goal of these systems is not to have enough disk space—the goal is to serve a specific need. If one only looks at the low-level detail, it can be very hard to figure out what impact the current problem might have on users. Zabbix offers a way to have a higher-level view, called IT services. Relationships between individual systems can be configured to see how they build up to deliver services, and Service Level Agreement (SLA) calculation ...