Chapter 8Assertive, Not Aggressive: Nobody Likes a Bitch

We despise and abhor the bully, the brawler, the oppressor, whether in private or public life, but we despise no less the coward.

—Theodore Roosevelt1

Mission Statement

You get more flies with honey than you do with vinegar.

Let’s face it: Nobody likes a bully, and no matter how powerful one thinks he or she is, what goes around comes around. I am reminded of the infamous “Chainsaw Al” Dunlap, a “corporate decimator-for-hire” who was brought into one financially ailing company after another to “rescue” their operations, when all he really did was apply a fanatic focus on the companies’ numbers, sacrificing everything else. His slash-and-burn tactics when he ran the appliance giant Sunbeam ...

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