Chapter 6. Differentiation Strategies III: Developing and Maintaining a Strong Private Label Program

In a similar manner to the store experience, retailers need to develop distinctive private label products that communicate important functional (rational) and emotional benefits. Functional branding benefits relate to a product’s physical attributes (such as quality, value, freshness, health, and convenience). Emotional branding benefits represent image-related considerations, such as what a brand name represents to consumers in terms of status, social responsibility, trust, and degree of culinary sophistication appeals.

Too many private labels lack a clearly focused image. Often, a retailer’s private label program is viewed by consumers as simply ...

Get Your Success In the Retail Business (Collection) now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.