NOTES
1. Dianna Booher, Creating Personal Presence: Look, Talk, Think, and Act Like a Leader (San Francisco: Berrett-Koehler Publishers, 2011).
2. The Arbinger Institute, Leadership and Self-Deception: Getting Out of the Box (San Francisco: Berrett-Koehler Publishers, 2010).
3. Steve Arneson, Bootstrap Leadership: 50 Ways to Break Out, Take Charge, and Move Up (San Francisco: Berrett-Koehler Publishers, 2010).
4. Jim Loehr, The Power of Story: Change Your Story, Change Your Destiny in Business and in Life (New York: Free Press, 2008).
5. Daniel Goleman, Emotional Intelligence: Why It Can Matter More Than IQ (New York: Bantam Books, 2005).
6. J. W. “Bill” Marriott Jr. and Kathi Ann Brown, Without Reservations: How a Family Root Beer Stand Grew ...
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