Acknowledgments

THE AUTHORS GRATEFULLY acknowledge the many people who shared their stories, triumphs, challenges, and dreams with us as we researched and wrote this book. Some are mentioned by name in these pages; most are not. Our thanks to you all.

We also extend our heartfelt thanks to our families and friends, whose unflagging support made this book possible, and to Julia Ely, Melinda Adams Merino, Kim Arney, and all the thoughtful folks at Harvard Business School Publishing, who guided the process with insight and care.

Special thanks to the members of the initial class of the Advanced Management Development Program at Harvard University Graduate School of Design, whose openness and engagement provided the impetus for this book,and to Renato ...

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