Acknowledgments
The authors would like to thank our LimeBridge colleagues across the world for their support, bad and good stories, and active deployment of our first book on Best Service, particularly Peter Massey in the United Kingdom for his continued passion for Fast + Simple processes; Osama Taniguchi in Japan for sharing with us Yamato Transport and other Me2B Leaders; Stephan Pucker in Germany for his passion for the WOCAS program; Joseph Kort in France for inspiring us with French wine and success stories; MD Ramaswami and Vinit Singhal in India for their tireless enthusiasm for new business ideas; and Toby Detter in Sweden for his strategic and marketing perspectives.
David would also like to thank Peter Morrison and Graham Howard, his ...
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