Case 16: Balance
Lorraine’s absenteeism is getting out of hand and could be called chronic. Her firm could make a reasonable effort to help her learn how to do a better job of balancing home and career. Learning the proper balance could be accomplished through a series of discussions or in a seminar focused on the importance of attendance. Lorraine needs to see the negative impact of her sporadic absenteeism upon company productivity and co-worker relationships. Once this has been achieved, it would be advisable for Lorraine to identify what she can do to reduce her absenteeism.
When an employee “owns” the problem, he (or she) must do the problem solving. Accepting problem ownership will preserve self-esteem and maintain a healthy manager/employee ...
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