Case 10: Controversy

It is easy to justify the comments of both Justine and Zeke. Although it may sound simplistic for Justine to say that “if we treated everyone as an individual” life would be better for everyone, it remains a sound principle of good human relations. Zeke, of course, has a point in saying that people need to be rated on their performances in the work environment and on their value as human beings in society as a whole. Taking sides becomes a tricky and complicated part of the conversation. A combination of both views is probably the elegant response.

Get Your Attitude Is Showing: A Primer of Human Relations, Tenth Edition now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.