Case 1: Reality

It is easy to understand why Rod was disturbed when the other two received promotions ahead of him. His pride was hurt because he had worked hard and efficiently at his job. But there is at least some evidence that Rod was trying to escape his full human-relations responsibility. Did he make enough effort to cooperate and build good relationships with his co-workers, or did he put everything into personal productivity?

The authors believe that Rod was not fully justified in saying, “It isn’t what you know, but who you know that counts.” It appears that Rod was trying to rationalize his unwillingness to build better relationships. ...

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