Your Attitude Is Showing: A Primer of Human Relations, Tenth Edition

Chapter 17. Six Common Human-Relations Mistakes

“Mistakes? Don’t look at me!”

Thought for the Day: It is totally unrealistic to expect a quality result without giving a quality effort.

Both new and experienced employees make human-relations mistakes that damage their personal progress. It is the purpose of this chapter to single out and fully explain the implications of six of the most common mistakes:

1. Failure to listen

2. Underestimating others

3. Failure to report or admit mistakes to management

4. Failure to provide your own motivation

5. Permitting others to turn you into a victim

6. Falling prey to negative drift