Case 16 Balance
“Nobody could balance my act.”
Lorraine works in the Internal Documents unit of a large gas and oil firm. She is an assistant to Mr. Hodges whose job it is to write employee manuals relating to company policies and procedures. Lorraine assists Mr. Hodges in updating the company database and informing all the right people in the company as soon as a manual is in effect and available to them.
It is easy to like Lorraine. She is highly efficient at her job, always willing to pitch in to help others, and often forgoes her break or stays late to catch up on her work. There is only one major problem that Lorraine has that creates ...
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