Case 15 Confrontation
“A person’s attitude can stand just so much.”
John graduated from a state college as a consumer science major. He was ambitious, talented, and determined. In practically no time at all he had found a good position with a highly reputable retail operation. His position involved working in a laboratory where all consumer products purchased by the buyers were tested for safety, wearability, and other standards.
John received many compliments on his work from his supervisor. In addition, he was able to build good relationships with all his co-workers except Ms. Robertson. Ms. Robertson was a long-time employee and very critical ...
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