Case 12 Restoration
“I’m willing if you are.”
Noreen and Crystal are highly competent supervisors. They both possess outstanding computer skills, do quality work, and receive high productivity from their employees. There is only one problem. As supervisors, they must work closely together, and they do not get along well with each other.
Noreen is a single, highly competitive and assertive person who presents a “flashy and trendy” appearance. She sets a fast pace, and as far as management can tell, those who work in her section accept her leadership with enthusiasm. Crystal, on the other hand, is a family-oriented person with two children; she ...
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