Your Attitude Is Showing: A Primer of Human Relations, Tenth Edition

Your Attitude Is Showing

Every time you report for work, every time you attend a staff meeting, every time you go through a formal appraisal, every time you take a coffee break, and every time you go out socially, be aware that your attitude is showing.

Because attitude can play such an important role in your future, let’s take a closer look at the meaning of the word itself. Attitude is defined by most psychologists as a mental set that causes a person to respond in a characteristic manner to a given stimulus. You have many attitudes, or mental sets. You have attitudes toward certain makes of automobiles, toward certain social institutions (schools, churches, and the like), toward certain careers, lifestyles, and people.

You also have a wide ...