Case 2 Adjustment

“Don’t ask me . . . I just work here.”

Ann and George were both young, aggressive, and competent information systems specialists. They met during a training program in preparation for identical jobs involving considerable contact with fellow employees.

Although it was not easy, Ann made a good adjustment to her work environment. Adjusting was easy for her because of her warm, flexible personality. She also applied the human-relations skills she had learned and developed in college. George, on the other hand, had some difficulty with his assignment. He appeared to be rigid and distant to those who worked around him. To a few ...

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