In the business world, it has never been more important than it is today to find ways to work with the client’s other key business suppliers. IBM refers to this as the “open ecosystem,” a world where they will find a way to work with anyone to help solve a client’s problem…even if that means working with a direct competitor.

I think it’s a very good idea to get to know your client’s other strategic business partners and get to know them well. Learn about their products and certainly meet their key people. You should explore possibilities on behalf of your mutual client or clients. You should discuss what obstacles might exist in a relationship and work to resolve them. Clients hate it when a good idea comes ...

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