To effectively service a client, you have to professionally manage each interaction that you have with members of a client’s organization. Specifically, you must manage the amount of time you spend with every person and client.
Clients appreciate promptness. It shows respect and professionalism and demonstrates commitment. Running over on a meeting time is never a good thing. Most clients are fully scheduled each and every day. A late meeting can have a domino effect on their day and quite possibly disrupt their entire schedule. Not a good reflection on you.
Start every meeting with a client by confirming the purpose of the meeting and the amount of time allocated for the meeting. Stick to the agenda unless ...
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