Personal relationships are critical in business. They always have been, and they always will be.
No matter what business or industry you compete in, you must make it job one to forge strong business relationships. Business relationships develop over time and only with very consistent and trustworthy servicing. Business relationships start with your very first meeting, arguably your most important meeting! In the first meeting, set the tone for the relationship and lay a foundation of expectations. The relationship then begins to develop on the basis of your ability to deliver on the results the client is expecting. Each month of flawless delivery puts a penny in the bank. Each mistake takes 5 to 10 cents ...
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