Acknowledgments

In creating this book for you there have been a number of contributors—some I have mentioned in the text of the book. I'd like to thank my mentors and peers who helped me develop my philosophy and concepts for this book. I especially want to acknowledge Marriott International's Global Pioneers whose untiring dedication enabled me to lead the growth of our business over the past 21 years.

THE GLOBAL PIONEERS

Linda Bartlett, Harry Bosschaart, Stan Bruns, Nuala Cashman, Paul Cerula, Weili Cheng, Don Cleary, Mark Conklin, JoAnn Cordary, Henry Davies, Victoria Dolan, Brenda Durham, Ron Eastman, Joel Eisemann, June Farrell, Franz Ferschke, Jim Fisher, Fern Fitzgerald, Paul Foskey, Geoff Garside, Robert Gaymer-Jones, Jürgen Giesbert, Marc Gulliver, Tracy Halphide, Pat Henderson, Jeff Holdaway, Andrew Houghton, Ed Hubennette, Gary Hurst, Beth Irons, Andrea Jones, Pam Jones, Simon Jongert, Nihad Kattan, Kevin Kearney, Chuck Kelley, Karl Kilburg, Tuni Kyi, Henry Lee, Mike Mackie, Alastair McPhail, Scott Melby, Raj Menon, Anton Najjar, JP Nel, Scott Neumayer, John Northen, Jim O'Hern, Alan Orlob, Manuel Ovies, Jim Pilarski, Belinda Pote, Barbara Powell, Gary Rosenthal, Reiner Sachau, Mark Satterfield, Brenda Shelton, Craig Smith, Brad Snyder, Alex Stadlin, Peter Steger, Tim Sylvester, Susan Thronson, Myron Walker, Hank Weigle, and Glenn Wilson.

Several people encouraged me to write down my ideas and experiences: Roger Dow, June Farrell, Debbie Harrison, Pam Jones, Kevin Kimball, ...

Get You can't lead with your feet on the desk: Building Relationships, Breaking Down Barriers, and Delivering Profits now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.