LET’S MEET ROSE SHAPLEY
IMPROVER PROFILE
| Name: | Rose Shapley |
| Job: | Product and service analyst |
| Company: | IRT – Illawarra Retirement Trust, Australia |
| Six ‘I’s® primary rating: | Improver |
What challenge are you looking to solve with innovation right now?
We’re a community-owned organisation that improves the lives of older people. We do this through our communities and services, and IRT Foundation. The retirement living and aged care market place is changing rapidly. For us to survive and grow we need not just new products and services, but completely new ways of meeting customer needs so people can live well for as long as they can.
Looking at your Six ‘I’s® results, you’re an improver. How does this knowledge impact or change the ...
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