THE IMPROVE SKILLS

While there are many skills that help us to improve ideas, we will focus on six core attributes critical to this phase of innovation:

  1. To analyse what has contributed to making something work or fail
  2. To gather feedback from customers
  3. To scale an idea into other areas of opportunity
  4. To help others learn from things that didn’t work out
  5. To create a culture of continuous learning
  6. To share positive outcomes and lessons learnt

Let us look at each one in turn.

Below is a top-line summary of the skills and their associated tools and activities for the area of improve.

Skills Tools Activities
To analyse what has contributed to making something work or fail After Action Review (AAR) Team reflection
To gather feedback from ...

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