Summary

The most important points to take away from this chapter are the following:

  • Understand who your users (both internal and external) are, and listen to what they have to say while gathering and documenting your requirements.

  • Define the problem you are trying to solve before you define the solution. Again, the key is listening and making sure you fully understand the problem you are trying to solve.

  • While documenting and analyzing your requirements, be thorough, but don't get so bogged down that you don't see the forest for the trees. Don't get so wrapped up in a single issue that it blinds you to the project as a whole.

  • As you pursue the project, know your options, and use the tools (such as project management methodologies) that make sense ...

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