Acknowledgments

So many people have gotten me to this point that it's impossible to thank everyone.

I'd like to thank Michelle Newcomb at Pearson for all her patience and shepherding, as well as Victoria Elzey and Sean Dixon for their expertise and advice. Thanks also to Karen Shields, Cindy Teeters, and Mandie Frank for all their help, and to Benoît Marchal and everyone else who helped to refine this particular vision. Thanks especially to Andrew Watt for his diligence in tracking down the details.

I'd also like to thank Rob Faller, Thom Dupper, Chuck Waterhouse, Dan Mackay, Jay Donaldson, and the rest of the crew at Site Dynamics Interactive Communications for understanding my crazy schedule.

Thanks to Melanie Moser for the help when I needed ...

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