SIX

X-Factors

The X-Team Support Structure

HILLARY CLINTON once argued that it “takes a village” to raise a child.1 Here we suggest that it takes an X-team to engage in distributed leadership through its ability to innovate, adapt, and bring life to corporate strategies. But the X-team is not a simple solution: it requires melding internal and external activities, shifting activities over time, and linking the passion and voice from below to the big picture on high and to the expertise distributed all around. Given such complexity, how is it possible to structure a team to make all of this happen? The answer lies in what we call the three “X-factors,” which are the core design features of an X-team: extensive ties, expandable tiers, and exchangeable ...

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