Chapter 2. What you need to know about logging in
If you can’t log in, you can’t do anything else.
Not being able to log in is like losing your car keys. You can’t get very far until you solve the problem at hand.
Logging in is part of your morning ritual. You enter the office, grab a cup of coffee, and then log in. For me, I find that I can only relax at work after I’ve logged in and read my email, sort of the same way I need to listen to my phone messages before I can relax at home. If you can’t log in, you feel displaced. Your daily routine has been interrupted. You are disconnected from your work. You are helpless.
Or are you helpless? Even if your administrator hasn’t arrived at work yet, there’s some simple troubleshooting that anyone can do. Rather than sit around drinking too much coffee and rearranging your desk, you can try to fix the problem yourself.
Infrequent problem
100 times in a row, you’ll have no trouble logging in . When you do run into a problem, usually something has changed—you’re on a new machine, you have a new password, the system has just crashed. When you have trouble logging in, sometimes it’s difficult to remember what to do, because it happens so infrequently. | ||
| --Carol Vogt | ||
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