Acknowledgments

I am lucky to have people in my life who have made me a better teacher and writer. Thanks to my colleagues at the University of California, Santa Barbara (UCSB): Dr. LeeAnne Kryder, my most ardent advocate and friend; Jeffrey Hanson, whose expertise and kindness never cease to amaze me; and Dr. Gina Genova, the best collaborator anyone could ask for. I would also like to thank Dr. Mary Ellen Guffey for always pushing me and for making me part of her team, and Dr. Dana Loewy, whose intelligent guidance and superb edits I so appreciate. And last but certainly not least, thanks to my husband, Perry Hambright, whose knowledge of graphics continues to make me look good.

Get Writing for the Workplace now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.