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World Class Sales and Operations Planning by Donald Sheldon

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ROLES IN THE S&OP PROCESS

Without roles being properly understood and staffed, it is difficult to bring consistency to this important process called the S&OP. Probably no more important role exists than the top manager of the facility. In the case of smaller companies, this might be the president or CEO, and in larger organizations, this role can be populated by plant managers, the COO, a division GM, or, of course, the president or CEO. In this chapter the specific roles are outlined, with emphasis on not only the expectation of responsibility but also S&OP behavioral traits that pay back results quicker. Since there are some obvious differences ...

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