Chapter 2. Principle 1: Recruit, Train, and Retain World Class IT People

Your organization needs World Class IT people. Before getting into recruiting, training, and retaining them, let's think about two common contemporary concerns: the need for flexibility among workers and the need to keep them accountable.

Get World Class IT: Why Businesses Succeed When IT Triumphs now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.