Workshop in a Box: Communication Skills for IT Professionals

Preface

How can I standardize communication across the organization? What can I do to ensure that my employees are productive and efficient? What measures should I take to keep the communication channels between employees and customers open and transparent? Why are so many conflicts creeping in every now and then?

The solutions to these problems are in this book. Many organizations concentrate on honing technical skills and give little importance to communication. It is a fact that employees spend more time communicating than doing their respective core activities. In this scenario, not giving communication improvement due consideration is an opportunity wasted when it comes to getting the most out of them.

In today's competitive world, communication ...