About the Author
Abhinav Kaiser works as a Consulting Manager for a leading consulting firm. He has more than 12 years of experience in IT management consulting, IT management training, business process consulting, project management, transition management, and IT service management, among others.
He has helped organizations create value through IT, and has designed and implemented IT management solutions for smooth and efficient functioning of IT environments. He has trained thousands of IT professionals in soft skills and on management topics.
Abhinav has earned the Project Management Professional (PMP), ITIL Expert, and COBIT certifications. He ...
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