Workplace Violence

9

Services and Systems: Methods Toward Wise Purchasing Decisions

KEY TERMS

• security services

• security systems

• vendors

• key performance indicators

• competitive bid

• request for information

• request for quotation

• request for proposal

• work breakdown structure

• outsourcing

• contract lifecycle management

• due diligence

Objectives

After studying this chapter, the reader will be able to:

1. Discuss pitfalls when purchasing security/loss prevention services and systems.

2. List five specific purchasing rules and eight sources of information.

3. List guidelines and inquisitive questions that improve purchasing decisions when seeking security services.

4. List guidelines and inquisitive questions that improve purchasing decisions when ...