Workplace Violence

Table of contents

1. Cover Image
2. Content
3. Title
4. Copyright
5. Dedication
6. About the Author
7. Preface
8. Acknowledgments
9. PART I. Introduction to Security and Loss Prevention
   1. 1. The History of Security and Loss Prevention: A Critical Perspective
      1. Why Critical Thinking?
      2. How Can We Think Critically?
      3. Why Think Critically about the History of Security and Loss Prevention?
      4. Security and Loss Prevention Defined
      5. History
      6. Early Civilizations
      7. MORE CONTEMPORARY TIMES
      8. Case Problems
   2. 2. The Business, Careers, and Challenges of Security and Loss Prevention
      1. Introduction
      2. METRICS
      3. THE SECURITY INDUSTRY
      4. Careers: Loss Prevention Services and Specialists
      5. The Limitations of the Criminal Justice System: Implications for Loss Prevention Practitioners
      6. Challenges of the Security Industry
      7. Case Problems
10. PART II. Reducing the Problem of Loss
    1. 3. Foundations of Security and Loss Prevention
       1. The Security and Loss Prevention Profession
       2. Methods for Protection Programs
       3. Standards and Regulations
       4. Evaluation of Loss Prevention Programs
       5. Proprietary Security
       6. Case Problems
    2. 4. Law
       1. Introduction
       2. Judicial Systems
       3. Origins of Law
       4. Tort Law and Controls Over Private Security
       5. Legal Theory of Premises Security Claims
       6. Contract Law
       7. Civil Justice Procedures
       8. Administrative Law
       9. Criminal Justice Procedures
       10. Case Problems
       11. THE DECISION FOR “YOU BE THE JUDGE”
    3. 5. Internal and External Relations
       1. Internal and External Relations
       2. Internal Relations
       3. External Relations
       4. Special Problems
       5. Case Problems
    4. 6. Applicant Screening and Employee Socialization
       1. Introduction
       2. Employment Law
       3. Screening Methods
       4. Employee Socialization
       5. Case Problems
       6. The Decision for “You Be the Judge”
    5. 7. Internal Threats and Countermeasures
       1. Introduction
       2. INTERNAL THEFT
       3. Management Countermeasures
       4. Physical Security Countermeasures
       5. Case Problems
    6. 8. External Threats and Countermeasures
       1. Introduction
       2. Methods of Unauthorized Entry
       3. Countermeasures
       4. Case Problems
    7. 9. Services and Systems: Methods Toward Wise Purchasing Decisions
       1. Introduction
       2. Pitfalls when Purchasing Security Services and Systems
       3. Purchasing Security Services
       4. Purchasing Security Systems
       5. Outsourcing
       6. Case Problem
       7. The Decision for “You Be the Judge”
    8. 10. Investigations
       1. Introduction
       2. Types of Investigations
       3. LAW
       4. Evidence
       5. Interviewing and Interrogation
       6. Information Sources
       7. Identity Theft
       8. Investigative Leads
       9. Surveillance
       10. Information Accuracy
       11. Report Writing
       12. Testimony
       13. Case Problems
    9. 11. Accounting, Accountability, and Auditing
       1. Introduction
       2. Accounting
       3. Accountability
       4. Auditing
       5. FRAUD
       6. Governance, Risk Management, and Compliance
       7. Case Problems
    10. 12. Risk Management, Business Continuity, and Emergency Management
        1. Risk Management
        2. Insurance
        3. The Decision for “You Be the Judge #1”
        4. The Decision for “You Be the Judge #2”
    11. 13. Life Safety, Fire Protection, and Emergencies
        1. Life Safety
        2. Fire Protection
        3. Emergencies
        4. Case Problems
    12. 14. Safety in the Workplace
        1. Introduction
        2. Accident Statistics and Costs
        3. History of Safety Legislation
        4. Occupational Safety and Health Administration
        5. Safety Strategies
        6. Case Problems
11. PART III. Special Problems and Countermeasures
    1. 15. Terrorism and Homeland Security
       1. Terrorism
       2. Homeland Security
       3. Private Sector
       4. Case Problems
    2. 16. Protecting Critical Infrastructures, Key Assets, and Borders
       1. Critical Infrastructure
       2. Critical Infrastructure Sectors
       3. Border and Transportation Security
       4. Transportation Sectors
       5. Mass Transit Systems
       6. Highways, Trucking, and Intercity Busing
       7. Maritime
       8. Postal and Shipping
       9. Pipelines
       10. Case Problems
    3. 17. Loss Prevention at Businesses and Institutions
       1. Introduction
       2. Loss Prevention at Retail Businesses
       3. Robbery and Burglary
       4. Shopping Mall Strategies
       5. Banks and Financial Businesses
       6. Educational Institutions
       7. Healthcare Institutions
       8. Case Problems
    4. 18. Topics of Concern
       1. Workplace Violence
       2. Personnel Protection
       3. Substance Abuse in the Workplace
       4. Information Security
       5. Communications Security
       6. Case Problems
    5. 19. Your Future in Security and Loss Prevention
       1. Security and Loss Prevention in the Future
       2. Education
       3. Loss Prevention Education: Today and Tomorrow
       4. Research
       5. Training
       6. Employment
       7. Case Problems
12. Index