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Workplace Safety by Daniel Murphy, Randall W. Ferris

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Chapter 4

Types of Violence

Abstract

The generic term, workplace violence, has been broken down into four universally accepted categories: criminal intent, customer/patient/client, coworker, and personal relationship. This is as defined by the Occupational Safety and Health Administration (OSHA) and is also called out by the Federal Bureau of Investigation (FBI) in their writings on the topic. The authors prefer to break this down into three main areas: external violence, associate violence, and personal-relationship violence, which is statistically the most commonly reported type. Common misconceptions of the subject of workplace violence include the myth, perpetuated by the media, that rampage shooters pose a growing and continuous threat to ...

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