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Working with Windows® Small Business Server 2011 Essentials by Andrew Edney, Sharon Crawford, Charlie Russel

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Chapter 15. Troubleshooting

Trouble on your Windows Small Business Server 2011 Essentials network can take many forms, from sluggish response to total, catastrophic failure. We already covered sluggish response in Chapter 10, and we’ll talk about dealing with disaster recovery in the next chapter, so that leaves the great middle ground for this chapter.

In this chapter, we cover basic troubleshooting, in a general way, along with some topics specific to SBS 2011 Essentials. The primary problem areas we’ll cover are:

  • Installation

  • Connectivity

  • Remote access

  • Sharing and file availability

There are other areas that cause users and administrators problems, such as printing, but for those other areas, we’ve tried to integrate basic troubleshooting into the ...

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