Introduction
We love Microsoft Dynamics CRM 2011, and we hope that by the time you finish reading this book, you will love Microsoft Dynamics CRM, too. We understand that you might be skeptical about the possibility of falling for a piece of software, but we want you to know right up front that our goal is to show you all of the wonderful and amazing benefits the Microsoft Dynamics CRM application can provide for your business.
Who Should Read This Book
We wrote this book for the people responsible for implementing Microsoft Dynamics CRM at their organization. If you’re the person responsible for setting up or configuring Microsoft Dynamics CRM software on behalf of other users at your company, this book is for you. You might be an information technology ...
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