Foreword
Over the last two years, Microsoft Dynamics CRM has led a revolution in the world of customer relationship management software and solutions. Designed from the ground up to offer rapid business adoption through a flexible and agile technology solution, Microsoft Dynamics CRM extends everyday productivity applications such as Microsoft Office Outlook to help businesses reach new heights in finding, keeping, and growing customer relationships.
The revolution continues with Microsoft Dynamics CRM 4.0.
With its revamped, multitenant architecture, innovative new business process automation studio, and features for global organizations including multilanguage and multicurrency transactions, Microsoft Dynamics CRM 4.0 provides compelling features ...
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