CHAPTER 7

WORKING WITH DIFFICULT SUBORDINATES

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“Power corrupts, but lack of power corrupts absolutely.”

—Adlai Stevenson, New York Times interview (1987)

Although the consequences of yelling back at your boss may be immediate and drastic, the consequences of behaving badly to your subordinates are often more subtle and may take place over a longer period of time. Difficult subordinates have their own ways of causing trouble.

In general, people higher on the organizational food chain feel freer to vent negative emotions such as anger. Sometimes they take out their own frustrations with their own managers on you, because you're a relatively safe ...

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