“Through a great combination of data, practical advice, and new thinking, the authors show how to individualize the way organizations treat their employees—and make it pay off! I really enjoyed it.”
—Edward E. Lawler III, Distinguished Professor of Business, Marshall School of Business, University of Southern California and author, Talent: Making People Your Competitive Advantage
“The mass customization techniques that have proliferated as a customer service tool are finally being applied to the workforce. Workforce of One is the first comprehensive look at why ‘now’ is the time and how to make it work. Rich in strategic and practical examples, this book represents a major advance in human capital management applicable to any business looking ...
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